Globar Skin Care – Terms & Conditions
1) About These Terms
1.1 Parties. These Terms & Conditions (the "Terms") are a legally binding agreement between Globar Skin Care ("Globar," "Company," "we," "us," or "our") and you ("you," or the "User").
1.2 Scope. These Terms govern your access to and use of globarskincare.com (the "Site"), any related mobile or web services, and any purchase of products from us (collectively, the "Services"). Additional policies referenced here (e.g., our Privacy Policy, Shipping Policy, and Returns/Refund Policy) are incorporated by reference and form part of these Terms.
1.3 Acceptance. By accessing or using the Services, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, do not use the Services.
1.4 Updates. We may update these Terms at any time. The "Effective Date" above shows when the latest changes took effect. Your continued use of the Services after changes means you accept the revised Terms.
1.5 Eligibility. You must be at least 18 years old (or the age of majority in your jurisdiction) to make purchases. If you are 13–17, you may use the Services only with the consent and supervision of a parent or legal guardian who agrees to these Terms. The Services are not intended for children under 13.
1.6 Geographic Reach. We may limit availability of the Services or specific products to certain jurisdictions at our discretion.
2) Health, Safety & Cosmetic Disclaimers
2.1 No Medical Advice. Content on the Site (including product descriptions, blogs, and FAQs) is provided for informational purposes only and is not medical advice or a substitute for medical care. Always consult your physician or qualified health provider for questions about a health condition.
2.2 No Disease Claims. Our products are cosmetic and are not intended to diagnose, treat, cure, or prevent any disease. Statements regarding products have not been evaluated by regulatory authorities (e.g., the U.S. Food & Drug Administration). Use only as directed.
2.3 Allergies & Patch Testing. Our products may contain botanical ingredients, essential oils, or nut-derived ingredients. Perform a patch test before first use. Discontinue use if irritation occurs and consult a professional. You are responsible for reviewing full ingredient lists and assessing personal sensitivities.
2.4 Pregnancy & Special Conditions. If you are pregnant, nursing, on medications, undergoing treatments (e.g., dermatological procedures), or have underlying conditions, consult your clinician before use.
2.5 Individual Results Vary. Because skin types and conditions differ, results may vary. Natural variations in color, scent, and texture may occur from batch to batch.
2.6 Product Safety Events. To report an adverse event or product quality concern, contact us at [support email] and discontinue use immediately.
2.7 California Proposition 65 (if applicable). Some products may expose you to chemicals including [list if applicable], known to the State of California to cause cancer or reproductive harm. For more information go to www.P65Warnings.ca.gov.
3) Accounts & Security
3.1 Account Creation. You may need an account to access certain features. You agree to provide accurate, current, and complete information and to update it as needed.
3.2 Credentials. Keep your login details confidential. You are responsible for all activity under your account.
3.3 Security. Do not attempt to circumvent security, probe systems, or access non-public areas. Notify us immediately of any suspected unauthorized access.
3.4 Termination. We may suspend or terminate your account or access to the Services at any time, with or without notice, for any reason, including violations of these Terms.
4) Orders, Pricing & Payment
4.1 Offer & Acceptance. Listings on the Site are invitations to make an offer. We may accept or reject orders at our discretion, including after automated confirmations. We may contact you to verify identity or details before acceptance.
4.2 Accuracy. We strive for accuracy but do not warrant that product descriptions, images, pricing, or availability are error-free. We reserve the right to correct errors, update information, or cancel orders if errors are discovered, including after you have submitted your order and/or received confirmation.
4.3 Pricing & Taxes. Prices are shown in [currency] and may change without notice. You are responsible for applicable taxes, duties, and fees.
4.4 Payment Methods. We accept the payment methods shown at checkout and process payments through third-party payment processors. By submitting a payment method, you represent that you are authorized to use it and authorize us (and our processors) to charge the full order amount and applicable taxes, shipping, and fees.
4.5 Fraud Screening. We may refuse, cancel, or limit any order if we suspect fraud, unauthorized or illegal activity, or violation of these Terms. We may limit orders per person, household, account, payment method, or address.
4.6 Resale Prohibited. Our products are intended for personal use only and not for resale or export unless we agree in writing. We may cancel suspected reseller orders.
4.7 Title & Risk of Loss. Title and risk of loss pass to you upon delivery to the carrier (FOB shipping point) unless otherwise required by law in your jurisdiction. For international shipments, you are the importer of record and responsible for customs clearance and duties.
5) Shipping & Delivery
5.1 Shipping Options. Available shipping methods, fees, and timeframes are shown at checkout and may vary by destination.
5.2 Delivery Estimates. Any delivery dates provided are estimates and not guarantees. Carrier delays or events beyond our control (e.g., weather, customs, strikes) may affect delivery.
5.3 Address Accuracy. You are responsible for providing a correct, complete shipping address. We are not responsible for lost packages due to incorrect addresses.
5.4 Damage or Loss in Transit. Inspect deliveries upon receipt. If items arrive damaged or missing, notify the carrier and us within [X] days with photos and order details so we can assist.
5.5 International Shipments. Cross-border shipments may be opened and inspected by customs. You are responsible for compliance with local laws and for any import duties, taxes, and fees.
6) Returns, Exchanges & Refunds
6.1 Return Window. We accept returns of eligible items within [X] days of delivery. Contact us at [support email] for a Return Merchandise Authorization (RMA) before sending items back.
6.2 Eligibility. For hygiene and safety reasons, opened skincare/cosmetic products may be non‑returnable unless defective or otherwise required by law. Items must be in original condition and packaging.
6.3 Process. Once your return is received and inspected, we will notify you of approval or rejection. Approved refunds will be issued to the original payment method (minus shipping, handling, and any restocking fees) within [X] business days.
6.4 Exchanges. Exchanges are subject to availability. If an item is out of stock, we may issue store credit or a refund.
6.5 Final Sale Items. Gift cards, samples, trial sizes, limited promotions, and bundled kits may be designated as Final Sale and are not returnable.
6.6 Defective/Incorrect Items. If you received a defective or incorrect item, contact us within [X] days of delivery. We may request photos or additional information to resolve the issue.
7) Subscriptions & Auto‑Renewals
7.1 Subscription Terms. If you enroll in a subscribe‑and‑save or replenishment plan, you authorize recurring charges at the interval you select until you cancel.
7.2 Pricing Changes. We may change subscription pricing with prior notice. Continued enrollment after the effective date constitutes acceptance of the new pricing.
7.3 Skips, Pauses, Cancellations. You can manage or cancel anytime via your account or by contacting support at least [X] days before your next renewal to avoid being charged for that cycle.
7.4 Free Trials. If a free trial is offered, your subscription will automatically convert to a paid plan unless you cancel before the trial ends. We will disclose trial length and billing details at sign‑up.
8) Promotions, Loyalty & Gift Cards
8.1 Promo Codes. Promotional codes have no cash value, are non‑transferable, and may have expiration dates, product exclusions, or minimum purchase requirements. One code per order unless otherwise stated.
8.2 Loyalty/Referral Programs. If offered, program rules (earn rates, redemption, tiers, expiration, and prohibited conduct) will be provided separately and form part of these Terms.
8.3 Gift Cards/Store Credit. Gift cards and store credit are redeemable only on the Site, cannot be reloaded or redeemed for cash (except as required by law), and are not replaceable if lost or stolen. Fraudulent activity may result in cancellation.
9) User Content & Reviews
9.1 Your Content. You may submit reviews, photos, questions, or other content ("User Content"). You represent that you own or have rights to the User Content and that it is accurate and lawful.
9.2 License. You grant us a worldwide, perpetual, irrevocable, royalty‑free, sublicensable license to use, reproduce, distribute, display, modify, and create derivative works from your User Content in any media for any purpose, including marketing and advertising.
9.3 Prohibited Content. Do not submit content that is unlawful, obscene, defamatory, deceptive, infringing, harassing, hateful, or that contains medical claims or private information of others.
9.4 Moderation. We may monitor, edit, or remove User Content at our discretion, but we do not endorse or assume liability for User Content.
9.5 Testimonials & Claims. Reviews reflect the experiences of individual users; results vary. We may edit for length, clarity, and compliance while preserving the substance.
